1. What services does DDO Cleaning Services offer?

DDO Cleaning Services specializes in a range of cleaning services, including:

House Cleaning: Comprehensive residential cleaning to keep your home fresh and welcoming.

Retail Cleaning: Tailored cleaning solutions for retail spaces to create a clean and inviting shopping environment.

Vacation Home Cleaning: Thorough cleaning services for vacation homes to ensure a pleasant and comfortable stay for guests.

Commercial Cleaning: Customized cleaning solutions for businesses to maintain a clean and professional workspace.

2. How can I request a quote for services?

To receive a personalized quote, please fill out the online quote request form. Alternatively, you can contact our team at 561-410-1545 or daianne@ddocleaningservices.com to discuss your specific cleaning needs.

3. Is DDO Cleaning Services insured and bonded?

Yes, DDO Cleaning Services is fully insured and bonded. We understand the importance of trust and reliability when it comes to cleaning services, and our insurance coverage provides added peace of mind for our clients.

4. Can I schedule recurring cleaning services?

Absolutely! We offer flexible scheduling options, including weekly, bi-weekly, and monthly cleaning services. Our team will work with you to create a cleaning schedule that fits your needs and lifestyle

5. What areas does DDO Cleaning Services serve?

We proudly serve the Treasure Coast, covering Indian River, Martin, and St. Lucie counties. If you're unsure whether we cover your area, please contact us, and we'll be happy to provide more information.

6. How do I cancel or reschedule a cleaning appointment?

To cancel or reschedule a cleaning appointment, please contact our customer service team at least 48 hours in advance. We understand that unforeseen circumstances may arise, and we'll do our best to accommodate your needs.

7. Can I trust your cleaning staff in my home or business?

Absolutely. DDO Cleaning Services conducts thorough background checks on all our cleaning staff to ensure the safety and security of our clients. Our team is trained, professional, and dedicated to providing exceptional service.

8. What COVID-19 precautions does DDO Cleaning Services take?

In response to the ongoing COVID-19 pandemic, we have implemented strict hygiene and safety protocols. Our staff follows recommended guidelines, wears appropriate personal protective equipment, and uses disinfectants to ensure a clean and safe environment for our clients.

9. How do I provide feedback or address concerns?

We value your feedback. You can provide feedback or address concerns by contacting our customer service team at 561-410-1545 or daianne@ddocleaningservices. We appreciate the opportunity to improve our services based on your experiences.

10. Do I need to provide cleaning supplies or equipment? 

No, you don't have to worry about supplying cleaning products or equipment. DDO Cleaning Services brings all the necessary supplies and tools to perform a thorough cleaning. Our team uses high-quality, professional-grade products to achieve the best results.

11. Should I be present during the cleaning? 

It's entirely up to you. Many clients prefer to be present during the initial cleaning to discuss specific requirements and provide access to certain areas. However, our professional cleaners are trained to work efficiently and independently, so you can choose the option that is most convenient for you.

12. Are there any items or areas I should bring to the cleaners' attention? 

Yes, please inform our team about any specific areas or items that require special attention or consideration. Whether it's delicate surfaces, particular cleaning preferences, or specific instructions, we want to tailor our services to meet your needs. 

13. What should I do with pets during the cleaning process?

To ensure the safety and comfort of both your pets and our cleaning team, it's advisable to secure pets in a designated area or room while cleaning is in progress. This helps prevent any disruptions and ensures a smooth cleaning process.

14. Do I need to declutter my space before the cleaning?

While our team is more than capable of handling light to moderate clutter, it's beneficial to declutter surfaces to allow for a more thorough cleaning. Clearing away items from countertops, tables, and floors will enable our team to reach all areas effectively.

15. Is there anything I should do to prepare for a commercial cleaning service?

For commercial spaces, it's helpful to ensure that workspaces are cleared of confidential or sensitive documents and that desks and surfaces are reasonably organized. This allows our team to focus on thorough cleaning without disturbing important materials.

16. What if I have valuables or fragile items in my home?

We prioritize the safety of your belongings. If you have valuables or fragile items, please inform our team beforehand, and we will take extra care when cleaning those areas. Communication is key to ensuring your peace of mind during the cleaning process.

17.  How can I communicate specific instructions or preferences to the cleaning team?

You can communicate any specific instructions or preferences by providing details to our customer service team during the booking process. Additionally, you can leave a note or speak directly with the cleaning team when they arrive. Open communication helps us tailor our services to meet your unique needs and expectations.